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Get in touch

A real person reads every message. Here's what we can help with, and what to send us to get a faster answer.

Last updated September 15, 2026

Email us

For anything about an order, a refund, or your data, email hi@usepushback.com. If your message is about a specific letter you prepared, include the email address you used at checkout — it helps us find your session faster.

What we can help with

  • Trouble uploading or reading your letter
  • A mistake in your generated document
  • Payment, receipts, or refunds
  • Questions about your data, or a request to delete it

What we can't help with

We're a document-preparation tool, not a law firm, so we can't give legal advice or tell you how to handle your specific situation — including by email. If you're being sued, have received a court summons, or are facing wage garnishment, please contact a lawyer or a legal aid organization instead.

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